Terms of service

Certaby is a trading name of Amir Naghieh, a sole trader. "Certaby", "we" and "us" mean Amir Naghieh trading as Certaby, the operator of the platform at certaby.com. Our address is on the legal information page. Reach us at support@certaby.com.

Certaby provides search-tool access to public data: the FCA register, Companies House and the register of disqualified directors, the UK Sanctions List and the UN, EU and US (OFAC) sanctions lists, the US export-control lists, the EPC register, Police.uk crime data, Environment Agency flood zones and ONS postcode geography. PEP and adverse media checks use a commercial data provider, named in our privacy notice. You can also keep your own records with the checks (Right to Rent, ID and risk records). Each check produces a result on screen and a downloadable PDF certificate.

Certaby is a search-tool, not a regulated compliance advisor. The PDF certificate evidences that a query was run and what the answer was at that moment. Whether and how to act on the answer is your professional judgement.

You buy credit by card through Stripe. Credit is used as you run checks, at the price published on the pricing page, which every job shows before it runs. Credit never expires. Unused credit you paid for is refunded on request within 30 days of purchase. Gift credit from a joining gift or referral follows its own terms.

Membership, Monitoring, export watch and the AML compliance documents are monthly plans, paid by card through Stripe. Each renews every month until you cancel. You can cancel any time from your account page: the plan runs to the end of the month you have paid for and nothing more is charged. Cancelling never affects certificates already issued or their verification links. What each plan includes is set out on its page.

Membership can also be paid yearly: one payment for twelve months, with the same monthly allowance each month (an allowance not used in a month doesn’t carry over). A yearly membership renews each year until you cancel. If you cancel, it runs to the end of the year you have paid for and nothing more is charged; a yearly payment isn’t refunded part way through the year.

See our acceptable use policy. In short: don't use Certaby to harass individuals, enrich a competing dataset for resale, or evade upstream rate limits.

For the personal data of your clients that you put into Certaby or collect through it, your firm is the controller and we are your processor. Our data processing terms form part of these terms: what we process, our commitments, the companies we use and how long records are kept.

To the fullest extent permitted by law, our aggregate liability is limited to the amount you have paid us (credit and monthly plans) in the previous 12 months. Nothing in these terms excludes liability for death, personal injury caused by negligence, or fraud.

While Certaby is running you can download your records whenever you like: each transaction’s certificate, its results as a spreadsheet and any ID report, on the website or through the Certaby API. They are stored in Amazon Web Services’ London region, in more than one data centre, with backups (see Security).

If Certaby ever closes, we will email every account at least 90 days before the closing date. Until then the website, the API and every download keep working, and we will give you a full export of your records on request. We will refund credit you paid for and haven’t used. Plans stop at the closing date and nothing more is charged.

We may update these terms; material changes will be emailed to active customers and posted at the top of this page.